Privacy Policy

This policy outlines the way we at Jennifer Lynn Arnold t/as Jennifer Arnold Consulting [ABN 54757850907] collect, hold, use and disclose personal information.

Personal information we collect and how and why we collect it

Personal information we collect
The personal information we collect is generally limited to:

  • Your name and contact details; and

  • Any communications we have.

However, we may also collect:

  • Sensitive information from you with your consent, such as where we ask for information about your business; and

  • Information about how you use our website, (e.g. your browser, network and device, web pages you visit and view, your IP address, clicks, timestamps, searches) via third parties.

Cookies
Like most websites, this website uses cookies and similar technologies to help it function better. Cookies are small files or pieces of text that download to a device when a visitor accesses a website or app. Cookies help the website to remember your actions and preferences (such as language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How to check your cookies
Cookies can be reviewed by checking the settings on your browser (see your browser Help for how to do this). If you decide to clear or disable cookies, you may not be able to access some areas of the website. By continuing to use this website without changing your settings, you consent to the use of cookies.

How we collect your personal information
The main way we collect information is when you give it to us, for example, via our website sign up or other forms, via phone, email, when you register for events, submit content, comments or feedback or via social media.

However, we may also collect personal information from third parties, such as Google Analytics or LinkedIn Pixel. These third parties may use cookies, web beacons and similar technology to collect or receive information about you from our website and elsewhere on the internet.

Why we collect your personal information
We need your personal information to:

  • Communicate with you in relation to your enquiry;

  • Conduct our business, and enable your use of our website, products and services; and

  • In some cases to comply with our legal obligations, such as record keeping.

We also collect personal information to analyse and enhance our business operations and improve your experience with our business. This is used as statistical information to analyse traffic to our website, and to customise content and advertising we provide.

You can opt out of the collection and use of this information by changing your privacy settings or opting out. To opt out you can go to https://tools.google.com/dlpage/gaoptout.

When we disclose personal information and how you can access it

When we disclose your personal information
We will take reasonable precautions to protect your personal information, including against loss, unauthorised access, disclosure, misuse or modification. We generally will not disclose your personal information unless:

  • You consent;

  • It is required or authorised by law; or

  • It is reasonably necessary for one of the purposes for which we collect it.

We will only disclose your sensitive information for the purpose for which you gave it to us or for directly related purposes that you would reasonably expect or if you otherwise agree.

However, we do disclose your personal information where it is necessary to obtain third party services, such as analytics, data storage, payment service providers or marketing and advertising services. To protect your personal information, we endeavour to ensure that our third-party service providers also comply with the Australian Privacy Principles, but some third parties we use such as Google or LinkedIn may collect and hold personal information overseas. You can opt out of the collection and use of this information by changing your privacy settings or opting out.

How you can access or delete your information
If you want access to your information to correct or have it deleted, please email us at jennifer@jarnoldconsulting.com. Except where we are permitted or required by law to withhold it, we will help you. If you consider that we have breached any privacy laws, please also email us at jennifer@jarnoldconsulting.com.